Privacy Policy

This Privacy and Cookie Policy governs the processing of personal data of users (hereinafter “User” or “Users”) collected through the use of the website http://www.quadra-gaia.pt by Promiris. The provision of personal data implies knowledge and acceptance of this Cookie Policy, which is complemented by the Terms of Use available at https://www.promiris.com/pt/cookies/. Below you will find information regarding the terms of use of cookies on this site. This document is applicable only to information collected on the Quadra – Sentir Gaia website.

Collection and processing of personal data

In the context of browsing the Quadra – Sentir Gaia website, your data will be processed through the cookies used, as indicated below.

USER RIGHTS

Under the applicable legislation, the User is guaranteed, at any time, the right to obtain confirmation from Promiris about the personal data being processed, access to the data concerning them, as well as the right to rectify, delete, limit the processing of their data, data portability, or object to the processing of their data, provided the legally established conditions are met. The User’s rights under applicable data protection law are as follows:

1. Right of Access

Right to obtain confirmation if their data is being processed, information on which personal data is being processed, and to obtain a copy of their personal data being processed. The right of access does not infringe the rights and freedoms of third parties, including trade secrets or intellectual property.

2. Right to Rectification

Right to request the rectification of their personal data if they are inaccurate or request that incomplete personal data be completed.

3. Right to Erasure

Right to obtain the erasure of their personal data. This right does not apply when the data processing is necessary for compliance with a legal obligation of Promiris.

4. Right to Restriction of Processing

Right to request the restriction of processing of their personal data, by requesting the suspension of processing or limiting the scope of processing to certain categories of data or purposes of processing.

5. Right to Portability

Right to receive the data provided to Promiris in a digital format that is in common use and machine-readable, or request the direct transmission of their data to another entity that will become the new data controller, if the processing of their data is based on consent or the performance of a contract.

6. Right to Object

Right to object to data processing, such as in the case of processing data for marketing purposes based on Promiris’ legitimate interests.

7. Right to Withdraw Consent

Right to withdraw consent for data processing whenever the processing is based on consent, without affecting the processing done prior to the withdrawal of consent.

This provision also applies, with appropriate adjustments, to the exercise of rights by the holder of parental responsibilities or guardianship, on behalf of data subjects who are under 14 years old or incapacitated.

If the user believes that the way Promiris processes their data does not comply with the current data protection law, without prejudice to other administrative or judicial recourse, they can file a complaint with the National Data Protection Commission or another supervisory authority in this area.

Retention of personal data

The User’s personal data is retained according to its respective purposes and respecting applicable legal deadlines, as well as the various decisions of European data protection supervisory authorities, namely the CNPD. Therefore, whenever there is no specific legal requirement, the data will be stored and retained only for the period necessary for the purposes for which it was collected, unless the right to object, the right to erasure, or the withdrawal of consent is exercised within legal limits.

Data sharing

Promiris may transfer your data to subcontracted entities (e.g., IT service providers), under contracts with them that comply with applicable law. These entities may access and process your data on behalf of Promiris and are always bound to follow our instructions. Moreover, we ensure that these entities provide sufficient guarantees of implementing appropriate technical and organizational measures so that the data processing they perform meets the legally applicable requirements.

The User’s data may be communicated to third parties when such data transfers are necessary or appropriate (i) under applicable law, (ii) to comply with legal obligations/court orders, and (iii) to respond to requests from public or government authorities. In any of the above situations, Promiris commits to taking reasonable measures to ensure the protection of the personal data processed

Cookie Policy

The Cookie Policy should be read in conjunction with our Privacy Policy, where we explain how we protect your privacy in the use of cookies and other information.

What are cookies?

Cookies are small information files stored on the device you use to access the internet through your browser, allowing the implementation of the mentioned functionalities.

The construction of modern websites depends on implementing a set of minimum functions that meet the browsing expectations of users. Among other things, it is expected that during a certain period, websites maintain user actions and preferences, such as their username, language preference for browsing the site, or other relevant interface settings.

What types of cookies exist?

EThere are various types of cookies.

Based on the lifespan of cookies, they can be: (i) Session Cookies – Temporary cookies, deleted from the cookie file when the browser or application used to access the website is closed. These cookies allow us to analyze web traffic patterns, helping to identify problems and improve the browsing experience. (ii) Permanent Cookies – These differ from session cookies as they are not deleted when the browser or application is closed, remaining stored on the User’s device. They are used whenever the User visits the site again, allowing us to, among other functions, personalize the browsing experience according to the User’s interests and provide a more individualized service.

Considering the domain they belong to, cookies can be: (i) First-party Cookies – Cookies sent to the User’s device through equipment or domains managed by Promiris. (ii) Third-party Cookies – Cookies sent to the User’s device from equipment or domains managed by a third-party entity, over which Promiris has no control. In these cases, the third-party entity processes the data collected through the cookies.

What cookies do we use and for what purpose?

This site uses the cookies identified below:

Cookie Name
Google Analytics

Type
Analytical Cookie

Purpose
To evaluate the User’s usage of our Website and compile reports to improve their experience.

Retention Period
3 days

First-party/Third-party
Google Inc. (Google Analytics)

Collected Information
Statistical data on website usage, including number of visits, pages, sections visited, navigation time, etc.

Consent Required
Yes

Remarks
Opt-out via browser settings.

How to change cookie settings?

Users can adjust their browser settings to disable or enable cookies acceptance. They can also personalize which websites they want to accept cookies from.
Modern browsers offer tools that allow users to manage cookies flexibly, accepting, rejecting, or deleting cookies by selecting the appropriate settings.

The user can, if they wish, change their browser settings to disable or enable the acceptance of cookies. They can also customize which websites they want to accept cookies from and which ones they want to reject.
Modern browsers provide users with tools that allow them to manage cookies flexibly, accepting, rejecting, or deleting cookies by selecting the appropriate settings.
You can change your browser settings to block the installation of cookies or to notify you each time a cookie is set:

Links to third-party sites

Links on this website may lead to other sites. Promiris is not responsible for, approves, or endorses the content of those sites, or any sites linked to them. Promiris is not responsible for damages caused by viruses or harmful software that may infect the User’s computer or network due to accessing third-party operated sites.

Questions and suggestions

Users may contact Promiris regarding any issues related to the processing of their personal data and the exercise of their rights under the applicable legislation, especially those referred to in this Policy, via the following contact details:

+351 220 958 629
info@promiris.com
Avenida de França, 352, 4th, E 4.7 4050 276 Porto

Changes to the Privacy and Cookie Policy

Promiris reserves the right to change these personal data processing terms at any time. These changes will be duly publicized on the website.

Terms & Conditions

Website content

Access to and use of this website implies the acceptance of the conditions described below:
The content and materials available on this website are provided “as is”, without any express or implied warranties. Promiris, headquartered at Chaussée de Bruxelles 135 A, b14 1310 La Hulpe – Belgium, does not guarantee that the content and materials are error-free. This website may also contain technical inaccuracies or typographical errors, which will be corrected as they are detected and if deemed convenient by Promiris. Furthermore, periodic updates will be made to the information on this website. These corrections and updates are the sole responsibility of Promiris.

Liability

Under no circumstances shall Promiris or its partners, employees, representatives, or suppliers be held liable for any damage or claim by third parties, including, but not limited to, any damage resulting in lost profits, revenue, or similar losses, whether by contract, breach, or otherwise resulting from the use or inability to use the materials available on this website.

Personal use and intellectual property rights

This website is intended for legal and legitimate purposes only. Users may download a copy of the information on this website to a personal, non-commercial computer. Users are not authorized to copy, use, modify, distribute, reverse-engineer, or otherwise exploit the copyright or intellectual property rights available on this website, except with the express consent of Promiris.

Indemnification

The User agrees to indemnify Promiris and its partners regarding any claims, losses, liabilities, damages, and expenses (including legal fees) arising from the unlawful use of this website.

AUDIOVISUAL MATERIAL

Images on this website, whether informative or describing products, features, and services, are not binding and may be altered by Promiris at any time.

APPLICABLE LAW

These terms and conditions are governed by Portuguese law. Promiris reserves the right to add, delete, or modify these terms, in whole or in part, at any time, with or without prior notice.

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